Privacy & Security

Crazy Times Privacy Policy — Your Data, Your Rights

Crazy times believes your personal data belongs to you. This page explains in plain language what we collect, why we collect it, and how we protect it. No fine print, no hidden agendas.

Last Updated: January 2026
In Bengali
GDPR Compliant
256-bit SSL Encryption
Never Sold to Third Parties
Collected Only with Your Consent
Right to Erasure
At a Glance

How We View Your Data

🔐
Fully Encrypted Storage
All your personal information and payment data is stored with 256-bit AES encryption. Even crazy times staff cannot directly access sensitive information.
Military-Grade Security
🚫
No Third-Party Sales
crazy times never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
Our Commitment Stands Firm
Your Control, Your Choice
You can view, update, or delete your information at any time. You also have the full right to opt out of marketing communications.
You're in Full Control
📋
Transparent Collection Process
You're informed at every step about what data is being collected and why. Nothing is gathered without your consent. User awareness is our top priority.
100% Transparent
🍪
Cookie Controls
Your consent is obtained before any non-essential cookies are used. You can update your cookie settings at any time.
User Preferences
🌍
Compliant with International Standards
crazy times operates in compliance with GDPR and international data protection standards. Regular third-party audits ensure we follow through on our commitments.
GDPR Compliant
1

Introduction & Scope of Policy

This Privacy Policy crazy times Explains how we collect, use, and protect the personal information of website and mobile app users. Reading this page will help you understand what data we hold about you and how we use it.

By accessing crazy times or creating an account, you are considered to have read and accepted this Privacy Policy. If you have any questions, please reach out to our support team directly.

This policy applies to: Applies to the crazy times website, mobile app, email communications, and all our digital services.

2

What Information Do We Collect?

Crazy times collects information in two ways — what you provide directly and what is collected automatically through your usage.

👤
Identity InformationFull name, date of birth, NID number
📞
Contact InformationPhone number, email address
🏠
Address InformationCurrent & Permanent Address
💳
Payment InformationbKash/Nagad number (encrypted)
📱
Device InformationIP address, browser, OS
🎮
Gaming HistoryBetting and win/loss records
🍪
Cookie DataSession & Preference Data
📍
Location InformationApproximate Location (via IP)

Important: crazy times never stores highly sensitive information such as payment card numbers or bank passwords. All payment processing is handled directly through secure payment gateways.

3

Why and How Do We Use Your Data?

Every piece of information crazy times collects has a specific purpose. We never use your data beyond what is necessary.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Legal compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To personalize and enhance your gaming experience.
  • Customer Support: To assist with issue resolution.
  • Marketing (with consent): To send you relevant offers and promotions.
  • Responsible Gaming: To detect unusual patterns and alert members accordingly.

If you no longer wish to receive marketing communications, you can opt out at any time from your account settings.

4

Who Is Your Information Shared With?

crazy times Your data is never sold. However, limited information may be shared in certain specific circumstances:

Recipient Reason for Sharing Contractual?
Payment Providers (bKash, Nagad) To process transactions ✓ Yes
Game Providers (Pragmatic Play, etc.) In Game Operations ✓ Yes
Law enforcement agencies For legal obligations ✓ Legally Compliant
Audit firms In security audits ✓ Under NDA
Advertisers / third-party vendors Not applicable ✗ Never

Strict Data Protection Agreements (DPA) are in place with all third parties. They may only use your data for the specified purpose.

5

How do we keep your data secure?

Crazy times follows the highest industry standards in data protection, ensuring security on both technical and organizational levels.

  • SSL/TLS Encryption: All communication on the website and app is carried over HTTPS.
  • Database Encryption: Stored data is protected with AES-256 encryption.
  • Access controls: Only authorized staff can access specific data.
  • Regular Audits: Third-party security audit twice a year.
  • Penetration Testing: Regular vulnerability assessments and remediation.
  • Breach Response Plan: In the event of a data breach, affected members will be notified within 72 hours.

In the event of a data breach at crazy times, we notify all affected members with full transparency and take immediate remedial action.

6

Cookie Policy

Crazy times uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and experience.

Essential Cookies (always active): These cookies are essential for maintaining login sessions, security tokens, and language preferences. They cannot be disabled, as the website requires them to function properly.

Functional Cookies (your choice): Remembers your gaming preferences, language, theme, and layout settings. If disabled, you'll need to reconfigure your preferences on every visit.

Analytics Cookies (your choice): Collects anonymous data to understand which parts of the site are used most. crazy times uses this information to improve its services.

Marketing Cookies (your choice): Used to show you relevant ads based on your interests. Turning this off won't remove ads — they just may no longer be relevant to you.

You can delete or block cookies at any time through your browser settings.

7

Your Data Rights

As a crazy times member, you have specific rights over your personal data. These rights are recognized under international data protection laws.

You may request to know what information crazy times holds about you. We will provide a free copy within 30 days of receiving your request.

If any of your information is inaccurate, you can request a correction. This can be done through your account settings or by contacting support.

You may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations — you will be informed if that applies.

You can request that the processing of your data be restricted for specific reasons. During this period, your data will be stored but not used.

You may request a download of your data in a machine-readable format (JSON/CSV). Requests will be fulfilled within 15 days of receipt.

You can object to the use of your data for marketing purposes at any time. We will stop that activity as soon as we receive your objection.

To exercise any of these rights support@crazytimes.ws Email us or reach out via live chat. We're happy to assist you in Bengali.

8

Child Protection Policy

crazy times Strictly prohibited for users under 18. We do not knowingly collect any data from minors.

If we become aware that a minor is using our platform, their account will be immediately closed and all associated data will be permanently deleted.

Parents are advised to install parental control software on their devices and monitor their children's online activity.

9

Data Retention & Deletion Policy

Crazy times does not retain your data indefinitely. Separate retention periods are defined for different types of information:

  • Account Information: 5 years after account closure (for legal compliance).
  • Transaction records: 7 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 2 years.
  • Marketing data: Deleted immediately upon withdrawal of consent.
  • Cookie Data: At the end of the session or after a maximum of 13 months.

Once the legal retention period expires, data is permanently deleted or fully anonymized.

10

International Data Transfers

Because crazy times works with international game providers, some data may be transferred outside Bangladesh. In all such cases:

  • International data protection standards are upheld.
  • Adequate data protection measures are in place in the recipient country or organization.
  • Standard Contractual Clauses (SCC) are in place with all third parties.

Contact our support team to find out where your data may be transferred — we'll walk you through the details.

11

Privacy Policy Updates

Crazy times may update this Privacy Policy as needed. For any significant changes:

  • You will be notified in advance via email or an in-platform notification.
  • Members will be notified at least 7 days before any changes take effect.
  • The date of the latest update will always be shown at the top of this page.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

12

Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team:

✉️
Contact via Email

Privacy@crazytimes.ws — expect a response within 48 hours.

💬
Via live chat

24/7 live chat support is available in Bangla.

🔐
Direct DPO

Our Data Protection Officer: dpo@crazytimes.ws

⏱️
Response Time

Standard requests: 48 hours. Legal requests: 30 days.

Responsible Gaming

Games on Crazy Times are for entertainment purposes only. Play within your limits. 18+ only.

Details
A Platform You Can Trust

Your data is safe — join crazy times with complete peace of mind

Register for free. Your data is protected and your privacy is intact.

100% Secure SSL Encrypted No Data Sales Bangla Support
বাংলা